What to Do If Your Automatic Garage Door Opener Remote Is Stolen

What to Do If Your Automatic Garage Door Opener Remote Is Stolen

A garage door opener’s remote control unit is a handy gadget that enables you to enter and exit the garage without leaving the car. It’s convenient, but what happens if you reach for this device only to discover that it isn’t there?

A misplaced or stolen garage door opener is more than an inconvenience. It also poses a significant security risk. A remote that falls into the wrong hands can give an intruder easy entry into your garage and possibly the inside of your home. If your garage door opener isn’t where you expect it to be, it’s essential to act quickly to avoid a break-in or another unfortunate event.

How to Disable a Garage Door Opener Remote

If you discover that the remote for your garage door opener was stolen or lost, the first thing you should do is disable the unit by deprogramming it. Depending on the model you have in your garage, you may be able to accomplish this task by pressing a button to erase the memory. Consult your garage door opener’s user manual for additional help when disabling your remote. 

The advantage of disabling the remote is that it makes the unit useless immediately, preventing anyone from using it to enter your garage. You can operate your garage door manually until you purchase a replacement.

Buy a New Remote

Once you’ve deprogrammed your lost or stolen remote, you’re ready to purchase a replacement. You can buy the same model or check your opener’s owner’s manual to determine whether there are any other compatible units. You can purchase a new remote online from the manufacturer or consult a reputable garage door services provider like EXL Garage Doors for expert assistance.

You’ll need to program the remote, which should be relatively easy if you follow the instructions found in the owner’s manual. Technicians at EXL Garage Doors can also help with the process.

4 Tips for Preventing a Misplaced or Stolen Garage Door Opener Remote

You can avoid the consequences of a missing remote by implementing these protective measures:

  1. Instead of leaving the unit clipped to your vehicle’s sun visor, keep it out of sight by storing it in the glove compartment or under the seat or taking it inside with you.
  2. If you prefer to keep the remote in your car, make sure you lock the doors and keep the vehicle inside your garage.
  3. If you have an entry door between your garage and home, keep it locked at all times. 
  4. Consider purchasing a smartphone-compatible garage door opener that doesn’t require a dedicated remote control unit so you’ll always have it with you.

Contact EXL Garage Doors to Learn More

If you live in the Gallatin, TN, area, the local team at EXL Garage Doors can help you with lost or stolen opener remotes and address your other residential garage door needs. We offer decades of experience and superb customer service. When you need overhead door service, contact our experts online

How to Manually Open and Close a Garage Door

Like many homeowners, you assume your garage door will open and close on command. However, a power outage or a malfunctioning motor can lead to a stuck door. You’ll need to know how to open and close your garage door manually when this happens. 

Fortunately, all garage door models have a built-in process or system for opening the door manually, whether you’re inside or outside your garage. This failsafe ensures you can access your garage, drive your car out and make it to work on time. You can also keep your vehicle protected, even when inclement weather leads to a power outage.

How to Open Your Door From the Inside

Follow these steps if you can’t open the door when you’re inside your garage:

  1. Locate any locks or latches and ensure they’re in the open position. Otherwise, you won’t be able to raise the door.
  2. Unplug the power cord to your automatic garage door opener.
  3. Find the emergency release cord, a red-handled object hanging from the door center track.
  4. Pull the emergency release cord downward to disconnect the trolley — the rail that connects the opener to the door. You should only attempt to operate the cable if the door is completely closed. 
  5. Raise the door by lifting the handle located at the bottom’s center upward. Lift the door as far as possible, then wait a few moments to ensure it stays in place without sliding back down. Never stand directly under an open overhead door. 
  6. Upon exiting the garage or backing your vehicle out, close the door by grasping the handle and lowering it to the ground. Slide the lock bar into place to secure the door until you’re ready to open it again or have it repaired. 

How to Open Your Door From the Outside

If you’re having difficulty getting into your garage, you can follow these steps to gain access:

  1. If you don’t have another exterior door for accessing your garage, there might be an emergency release kit (also called an outside disconnect kit) at the top center of the opening. You should also have a compatible key to unlock the kit. Outside disconnect kits aren’t standard on all doors, so it may be a good idea to call a professional and have one installed if you don’t have one.
  2. Insert and turn the key and pull out the lock tumbler. Pull the cable to engage the door opener carriage’s release mechanism, putting the door in manual mode. 
  3. You should see another lock at the bottom of the door next to the handle. Use your key to unlock the door.
  4. Open the door by grasping the handle and pulling straight upward. 
  5. Upon entering the garage, re-engage the release mechanism by pushing the lever upward with a broom handle or similar object. Use a ladder to gain easier access to the lever if necessary. 
  6. Close the door by lowering it to the down position.

Where to Get Help Opening or Closing Your Garage Door

If you’re in or near Gallatin, TN, and need assistance with a malfunctioning garage door, the experienced professionals at EXL Garage Doors can help. Contact us online to request service today.